1. General Provisions
This Privacy Policy explains how LSA (hereinafter referred to as “we,” “our website,” or “the site”) collects, uses, stores, and protects the personal data of visitors and users of the website.
Our goal is to ensure the confidentiality of your data and to apply modern and secure methods in the process of handling and storing it.
2. What Data We Collect
Our website may collect the following information:
- Personal data: name, surname, date of birth, when necessary for the provision of services.
- Contact details: email address, phone number, or postal address.
- Technical data: IP address, browser type, device information, and analytical data collected via cookies.
- Usage data: your activity on the website, inquiry or order history.
- Voluntarily provided data: any information you submit through website forms, messages, or uploaded files.
3. Methods of Data Collection
Data may be obtained:
- Directly from you — through registration, order, or contact forms.
- Automatically — using cookies and analytical tools.
- From third parties — when necessary for service provision or compliance with legal obligations.
4. Purposes of Data Use
We use your data only for lawful and clearly defined purposes, specifically for:
- Providing services and processing orders,
- Establishing communication, responding to inquiries, or providing information,
- Improving the website’s technical performance and enhancing the user experience,
- Fulfilling legal obligations when necessary,
- Sending marketing or informational messages — only with your consent.
5. Cookies and Similar Technologies
Our website may use cookies to improve its performance, collect statistical data, and remember your preferences.
You may change or disable the use of cookies at any time through your browser settings. However, please note that some website features may be limited if cookies are disabled.
6. Data Sharing with Third Parties
We never sell or disclose your personal data without justified necessity.
Data may be shared only with:
- Our partners involved in providing services (e.g., hosting or payment systems),
- Government authorities — only in cases required by law,
- When necessary to protect our legitimate interests (e.g., in cases of security threats or fraud).
If data is transferred abroad, we ensure that such transfers are made under conditions guaranteeing the same level of data protection as provided in the Republic of Armenia.
7. Data Retention Period
We retain your data for as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws.
When the data is no longer needed, it is deleted or anonymized to ensure its complete and secure destruction.
8. Your Rights
You have the right to:
- Access your personal data,
- Request correction or completion of your data,
- Request deletion of your data (“right to be forgotten”),
- Restrict the processing of your data in certain cases,
- File a complaint with the data protection authority if you believe your rights have been violated.
To exercise these rights, you may contact us at info@lsa.am.
We are committed to responding to your inquiry as soon as possible, in accordance with legal requirements.
9. Data Protection
We apply appropriate technical and organizational measures to protect your data. These include data encryption, access restrictions, the use of secure servers, and regular monitoring.
Despite our efforts, no system can guarantee 100% security; therefore, we kindly ask you to remain cautious and protect your login credentials.
10. Links to Third-Party Websites
Our website may contain links to other websites. We are not responsible for the content or privacy policies of such websites. Please review the privacy policy of each website before providing any personal information.
11. Changes to the Privacy Policy
We may update this Privacy Policy from time to time to reflect legal or technical changes. The updated version will be published on our website with the date of modification indicated.
In the case of significant changes, we may also notify users by email.
12. Contact Us
If you have any questions, suggestions, or wish to exercise your rights, you can contact us using the following details:
- Email: info@lsa.am
- Phone: +374 (96) 374 374
- Address: Republic of Armenia, Yerevan, 26A Movses Khorenatsi Street, Office 109